Frequently Asked Questions
Pop up choir is a platform that connects live musicians with individuals, event planners, and venues looking to hire talent for various occasions such as weddings, corporate events, private parties, and more.
2. How do I sign up?
You can sign up by downloading our app from the App Store or Google Play, or by visiting our website. Create an account by following the on-screen instructions.
3. Is there a fee to join?
Joining is free for both musicians and clients. However, subscription fees apply to respond to requests for services.
For Clients (Event Planners, Individuals, Venues)
4. How do I find musicians on the app?
You can search for musicians by location, music genre, instrument, and availability. Use our quote form to find musicians that best fit your event needs.
5. Can I listen to samples of the musicians’ work?
Yes, each musician's profile includes profile links, and descriptions of their work. This helps you make an informed decision about which musician suits your event.
6. What are the payment terms?
Payment terms vary by musician, but generally, a deposit is required to secure the booking, with the balance due on the day of the event. All payments are processed securely through the app and fund released on successful completion.
7. How do I know the musicians are reliable?
We vet all musicians through a verification process that includes checking their background, and reviews from previous clients. Only successful applicants can have a profile and we encourage regular feedback.
8. What happens if a musician cancels last minute?
We have measures in place for such scenarios, including a list of backup musicians who can be booked at short notice. We also offer refunds on deposits made through the platform
For Musicians
9. How do I create a profile?
After registering, you can create your profile by adding your biography, and links to music samples, photos, and videos. Be sure to also list your skills, past performances, and any other information that can attract clients.
10. How do I get paid?
Payments are processed through our secure platform. You’ll receive funds in your linked account after the event’s completion minus any applicable fees as outlined in the service agreement.
11. Can I set my own rates?
Yes, you have the flexibility to set your own rates. However, we provide guidelines and recommendations based on industry standards and your experience level to help you set competitive and fair prices.
12. What kind of support does Pop up choir provide to musicians?
We offer customer support for any issues during bookings, follow ups and marketing tools to help you promote your profile, and connect with other musicians
13. How can I maximize my visibility on the app?
Ensure your profile is complete and up-to-date, regularly, respond promptly to inquiries, actively reach out to other musicians, send Pops (voice samples) and collect positive reviews from your clients.
14. Is there an exclusivity requirement to work with Pop up choir?
No, there is no exclusivity requirement. You are free to perform independently or with other agencies while using our app.
Technical Support
15. I’m having technical issues with the app. Who can I contact?
Please contact our support team via the help section in the app or email us at support@popupchoir.co.uk We are available to assist you 24/7.
.